Reconciliation Billing Intermediate Associate Analyst

• Invoice production/review for key clients
• Respond to requests in a timely manner
• Effectively communicate with team members, management, business partners and clients
• Develop and document procedures and processes
• Analyze reoccurring issues and assist in developing process improvements
• Develop and maintain spreadsheets and databases
• Process payment and accounting entries
• Work within tight deadlines
• Compile metrics for weekly & monthly reporting to seniors
• Reconcile general ledger accounts and investigate discrepancies
• Perform MCA testing for monthly internal compliance requirements
• Comply with Citi policies
• Act as a back-up team lead for day to day functions and be a point of contact as a subject matter expert
• Contribute to change initiatives that improve control and efficiency
• Provide backup coverage for team members
• Identify, escalate, and mitigate areas of key risk in operational processes
• Identify process improvements and lead projects to completion
• Perform user acceptance test of new functionalities to implement
• Perform quality assurance checks over billing system functionality
• Work close with Tech partners in relation to systems implementation relate Billing application

• Bachelor's degree in Business, Finance, Accounting or related field or years equivalent to work experience
• 5 years' experience in Securities industry or Financial experience
• Demonstrated ability to take ownership of problems and lead problem resolution
• Investigation and reconciliation ability
• Excellent written and verbal communication skills
• Excellent analytical, problem solving and interpersonal skills
• Ability to effectively communicate with all levels of employees and clients
• Understanding of operations, internal controls and risk management
• Advanced PC skills including MS Excel, MS Access, and SharePoint
• Proven aptitude to multi-task in a fast paced environment
• Trustworthy with confidential information
• Experience in user acceptance testing and participate in billing systems implementations (Highly recommended)

Experience in user acceptance testing and participate in billing systems implementations

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards