This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Portico have an outstanding opportunity available for a Receptionist (Regional Guest Services Ambassador) to join our brand-new team based at the Reading offices of a global consultancy firm. We take great pride in being the service partner selected to deliver an intuitive service, with careful planning and faultless standards. Our reception team have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity. The new Receptionist will join a small team on a full-time basis and will play a key role in several areas, based around the meet and greet provided to the firm’s staff and visitors, office support, and the management and facilitation of meeting rooms, including elements of hospitality. They will anticipate client needs, following up each time to ensure expectations are exceeded with every interaction. As this is a new contract for Portico, there will undoubtably be room for the team to identify innovative and efficient ways to add value to our services, upholding and improving on the already world class offering provided by the team. This is an amazing opportunity to be a part of something special!
Job Responsibility:
Meet and greet staff and visitors
Provide office support
Manage and facilitate meeting rooms
Provide elements of hospitality
Anticipate client needs
Follow up to ensure expectations are exceeded
Identify innovative and efficient ways to add value to services
Uphold and improve on the world class offering
Requirements:
Friendly and positive team player
Strong organisation and communication skills
High level of personal presentation
Proactive approach
Natural desire to take ownership of tasks and solve problems
Customer-focused approach
Some experience in delivering a top end level of customer service within an environment that has extremely high expectations
What we offer:
Excellent holiday allowance
Pension contributions
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme
24-hour personal helpline for employees providing counselling & information services
Access to Choices discounts and benefits platform
Training Academy provides excellent training and development opportunities