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We are looking for an experienced and detail-oriented Receptionist to join a financial services firm located in Philadelphia, Pennsylvania. This Contract to permanent position requires a highly organized individual with exceptional interpersonal skills who can provide a welcoming and seamless experience for clients and visitors. The ideal Receptionist candidate will bring a positive attitude and proven experience in a detail-oriented services environment.
Job Responsibility:
Maintain a tidy and organized reception area
Operate the firm's switchboard to answer and forward incoming calls efficiently
Greet and assist internal and external clients
Manage client meeting room bookings using the firm’s online scheduling system
Monitor access to the firm’s premises
Assist in registering visitors and ensure compliance with the firm’s security procedures
Forward any lost property turned in at reception to security
Stay informed of the firm’s fire, life safety, and business continuity procedures
Provide additional support for security measures
Requirements:
At least 2+ years of experience in a front desk or receptionist role, preferably within a detail-oriented services environment
Strong interpersonal and communication skills to create a positive and welcoming experience
Extensive experience and a detail-oriented demeanor with a strong attention to detail
Proficiency in handling multi-line phone systems and managing email correspondence
Skilled in Microsoft Office applications, including Word, Excel, and Outlook
Ability to organize files, schedule appointments, and handle data entry tasks efficiently
Exceptional customer service skills with a willingness to go above and beyond
Capable of maintaining a high level of professionalism in a fast-paced environment
What we offer:
Medical, vision, dental, and life and disability insurance
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