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We are looking for a dedicated Receptionist to join our team in Atlanta, Georgia. This is a Contract to permanent position, offering an excellent opportunity to showcase your skills and grow within the organization. The ideal candidate will thrive in a fast-paced environment, providing outstanding customer service and ensuring smooth communication within the firm.
Job Responsibility:
Manage incoming calls using a multi-line phone system, ensuring calls are answered promptly and directed to the appropriate departments
Deliver outstanding customer service by addressing inquiries and assisting callers effectively
Review files and documents to accurately identify the appropriate person or department for call transfers
Rotate between front desk responsibilities to maintain a welcoming and efficient reception area
Coordinate with team members to ensure seamless communication and support across the firm
Handle administrative tasks such as scheduling meetings and maintaining records as needed
Assist with intake processes, ensuring all client information is recorded accurately and efficiently
Maintain a detail-oriented demeanor while interacting with clients, colleagues, and visitors
Keep a clean and organized reception area to provide a positive first impression
Support other team members with additional tasks when required
Requirements:
Previous experience in receptionist or front desk roles, preferably in an office setting that values attention to detail
Proficiency in managing multi-line phone systems and effectively transferring calls
Strong organizational skills with attention to detail for reviewing files and documentation
Ability to deliver excellent customer service in a fast-paced environment
Effective communication skills, both verbal and written
Familiarity with basic administrative and clerical tasks
Capability to work on-site in Atlanta, Georgia, maintaining professionalism at all times
Adaptability to rotating front desk responsibilities and multitasking efficiently
What we offer:
medical, vision, dental, and life and disability insurance
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