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Receptionist

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Sentinel Group Security Limited

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Location:
United Kingdom , London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Receptionist is the first point of contact for visitors, clients, and callers. The role is responsible for providing a professional, welcoming, and efficient front-of-house service while supporting the smooth day-to-day operation of the office or site.

Job Responsibility:

  • Greet all visitors in a polite, professional, and welcoming manner
  • Manage visitor sign-in procedures, issue passes, and notify relevant staff of arrivals
  • Answer incoming telephone calls promptly, directing enquiries appropriately
  • Maintain a tidy, safe, and presentable reception area at all times
  • Handle incoming and outgoing post and deliveries
  • Maintain visitor logs and reception records accurately
  • Book meeting rooms and manage room availability calendars
  • Provide basic administrative support such as filing, photocopying, scanning, and data entry
  • Liaise with staff, contractors, and external visitors professionally
  • Respond to email and in-person enquiries in a timely manner
  • Escalate issues or concerns to the appropriate manager where necessary
  • Follow site security and access control procedures at all times
  • Report any suspicious behaviour, incidents, or safety concerns immediately
  • Ensure compliance with company policies, GDPR, and confidentiality requirements

Requirements:

  • Excellent verbal and written communication skills
  • Professional, courteous, and approachable manner
  • Strong organisational and time-management skills
  • Basic IT skills, including Microsoft Office (Outlook, Word, Excel)
  • Ability to remain calm and professional under pressure

Nice to have:

  • Previous experience in a receptionist, front-of-house, or customer service role
  • SIA Security Guarding License
  • Experience working in a corporate, security, healthcare, or public-facing environment

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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