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Receptionist

United States, Norfolk · Job Posted June 28, 2026
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Job Description

We are looking for a detail-oriented Receptionist to support daily front-desk operations for a university environment in Norfolk, Virginia. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience while managing high-volume calls and assisting with routine administrative needs. The role requires strong communication skills, attention to detail, and the ability to stay organized in a busy setting.

Job Responsibility

  • Welcome students, staff, visitors, and faculty members while maintaining a courteous and organized front-desk presence
  • Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate departments, and take accurate messages when needed
  • Respond to general questions in person and by phone, providing clear information and escalating issues appropriately
  • Support daily administrative activities such as scheduling, record handling, and basic office coordination
  • Maintain an orderly reception area and help ensure visitors are assisted promptly upon arrival
  • Track and relay important communications to internal teams to support smooth office operations

Requirements

  • Previous experience in a receptionist or front-desk support role
  • Ability to handle inbound calls efficiently using a multi-line or switchboard phone system
  • Strong verbal communication skills and a detail-oriented customer-service approach
  • Comfortable managing several tasks at once in a fast-paced environment
  • Basic administrative and organizational skills with strong attention to detail
  • Dependable attendance and the ability to interact effectively with diverse groups of people

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
  • Free online training

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