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We are looking for a detail-oriented Receptionist to support daily front-desk operations for a university environment in Norfolk, Virginia. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience while managing high-volume calls and assisting with routine administrative needs. The role requires strong communication skills, attention to detail, and the ability to stay organized in a busy setting.
Job Responsibility
Welcome students, staff, visitors, and faculty members while maintaining a courteous and organized front-desk presence
Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate departments, and take accurate messages when needed
Respond to general questions in person and by phone, providing clear information and escalating issues appropriately
Support daily administrative activities such as scheduling, record handling, and basic office coordination
Maintain an orderly reception area and help ensure visitors are assisted promptly upon arrival
Track and relay important communications to internal teams to support smooth office operations
Requirements
Previous experience in a receptionist or front-desk support role
Ability to handle inbound calls efficiently using a multi-line or switchboard phone system
Strong verbal communication skills and a detail-oriented customer-service approach
Comfortable managing several tasks at once in a fast-paced environment
Basic administrative and organizational skills with strong attention to detail
Dependable attendance and the ability to interact effectively with diverse groups of people
What we offer
Medical, vision, dental, and life and disability insurance