Receptionist

• Greet and assist customers, guests, and employees, ensuring a welcoming and professional experience
• Answer incoming calls promptly, follow established call-handling protocols, and direct calls to the appropriate departments or individuals
• Support visitor and employee access by issuing security badges and coordinating with onsite security teams
• Manage incoming and outgoing mail and courier deliveries, including coordinating pick-ups, confirming receipt, and resolving delivery issues
• Assist with logging, assigning, and tracking work orders and service requests
• Provide general office support including correspondence flow, supply requisition, and clerical tasks
• Maintain a clean, organized, and safe reception and workspace environment
• Respond to basic inquiries and escalate more complex questions to the appropriate parties
• Participate in workplace and facility programs with an expectation of ongoing learning and professional growth
• Support onsite facility management teams with administrative and operational tasks
• Comply with all workplace policies, procedures, and safety standards

• 1+ years of experience in facility or property administration, preferably within a commercial real estate environment
• High School Diploma or equivalent
• Excellent customer service and relationship-building skills
• Strong organizational, interpersonal, and communication abilities
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, mapping tools, and database software
• Familiarity with audio-visual equipment commonly used in conference rooms
• Ability to lift files, open filing cabinets, and perform light physical tasks as needed

• Some college coursework in business, hospitality, property management, or a related field
• Bilingual Spanish/English proficiency

Onsite parking