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Receptionist

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Robert Half

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Location:
United States , Spartanburg

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dependable Receptionist to join a CPA firm in Spartanburg, South Carolina on a contract-to-permanent basis. This position serves as the front office point of contact while supporting tax return workflow and daily administrative operations in a fast-paced, client-facing environment. The ideal candidate brings strong attention to detail, sound judgment about when to escalate questions, and a detail-oriented approach that contributes positively to a collaborative office.

Job Responsibility:

  • Welcome clients and visitors, manage front desk activity, and create a positive first impression for everyone entering or contacting the office
  • Answer and direct calls through a multi-line phone system, respond to routine inquiries, and route more complex tax or client matters to the appropriate partner or team member
  • Support the intake, tracking, and processing of tax returns by organizing documents accurately and helping maintain an efficient front-end workflow
  • Perform administrative tasks such as data entry, email correspondence, appointment scheduling, and file organization to keep daily operations running smoothly
  • Assist with office supply ordering and other general clerical support needed to maintain an organized and productive workplace
  • Use discretion when assisting clients by recognizing when a request should be handled by a senior team member or partner
  • Provide dependable coverage during busy tax season, including a willingness to work additional hours or occasional weekend time when needed
  • Move throughout the office frequently to manage documents, coordinate workflow, and support high-volume periods effectively

Requirements:

  • Previous experience in reception, administrative support, customer service, banking, education, or a detail-focused office environment
  • Strong attention to detail with the ability to handle document-heavy work accurately and consistently
  • Detail-focused demeanor and presentation suited for a client-facing role
  • Reliable attendance and the ability to maintain steady performance during peak tax season demands
  • Comfortable working in a quieter shared office setting with respectful and effective communication
  • Basic proficiency with Microsoft Word, Excel, and Outlook, along with confidence in data entry and email communication
  • Ability to learn tax-related administrative processes, including handling documents such as tax forms or power of attorney paperwork
  • Good judgment, interpersonal skills, and the ability to identify when to resolve an issue independently versus escalating it appropriately
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 06, 2026

Work Type:
On-site work
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