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Oversee reception and common areas to ensure an exceptional front-of-house experience while delivering facilities management and administrative support within a professional, confidential environment. Foster strong client relationships and contribute to a safe, efficient, and well-organized workplace while upholding standards of operational excellence through effective resource coordination, teamwork, and continuous improvement.
Job Responsibility:
Greet and support guests, employees, clients, team members, and vendors with professionalism
Maintain clean, organized, and professionally presented Reception, lobby, and common spaces
Conduct routine inspections of conference rooms, pantries, copy areas, and common spaces
submit work orders when needed
Answer phones, maintain the phone list, and direct individuals to appropriate contacts or conference rooms
Monitor shared email inboxes and conference-room booking systems throughout the day
Coordinate conference room reservations and support meeting setup as needed
Assist with administrative tasks such as scheduling, meeting coordination, correspondence, and document handling
Maintain confidentiality and exercise professional judgment in all interactions
Register visitors and contractors
badge in guests and maintain temporary badge procedures
Issue and track new-hire badges and employee access cards
Maintain and audit badge access levels
update employees on access-control changes or enhancements
Log incoming and outgoing packages
manage mail and courier items, including accountable deliveries
Liaise with property management and vendors as needed
Manage office and pantry supplies, maintaining established inventory levels and ordering office supplies, beverages, snacks, groceries, and other consumables
Coordinate catering and hospitality for meetings and weekly lunches
Load and unload dishwashers daily
clean coffee machines and maintain refrigerators weekly
Support special projects and additional tasks as requested by the Client or leadership
Requirements:
Prior experience as a receptionist or in a similar customer-facing role
Proficiency in managing multi-line phone systems and switchboards
Strong verbal and written communication skills
Ability to handle inbound calls efficiently and professionally
Comfortable working part-time hours, with flexibility as needed
Excellent organizational skills and attention to detail
Positive attitude and ability to work well under pressure
Familiarity with basic administrative tasks and office equipment
What we offer:
medical, vision, dental, and life and disability insurance