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We are seeking an experienced and polished Front of House Receptionist to join our team at one of our prestigious client sites in London Victoria. This role is ideal for someone with previous front desk experience—preferably within a corporate environment—who thrives in a professional, client-facing setting. You will have excellent customer service skills, ideally with previous experience in corporate reception or high-end hospitality/retail. You will be the first point of contact for visitors and staff, setting the tone for a welcoming, seamless workplace experience.
Job Responsibility
Greeting guests and setting up meeting rooms
Maintaining clean, tidy, and professional meeting rooms at all times
Ensuring drinks and catering are prepared and presented to a consistently high standard
Answering phones and directing calls appropriately
Monitoring and maintaining a well-ordered reception inbox
Managing meeting room diary and assigning rooms
Checking the Ashmore enquiries inbox and listening to voicemails
Booking guests into Bluepoint
Booking taxis for guests and staff as required
Issuing contractor passes and managing access for contractors
Setting up and managing catering for early meetings, including breakfast meetings
Updating reception manuals
Ensuring contractors have the correct H&S documentation/permits as required
Reporting maintenance issues
Booking loading bay slots for deliveries
Mail management
Inputting DHLs and ensuring they are collected by the post room
Requirements
Previous front desk experience
Excellent customer service skills
Previous experience in corporate reception or high-end hospitality/retail
Calm under pressure
Positive attitude
Highly effective in communication
Attention to detail
Passionate about delivering an exceptional client service