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Receptionist

United Kingdom, Birmingham and Nottingham 24840.00 - 26910.00 GBP / Year · Job Posted April 06, 2026
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Job Description

Optegra has an exciting new job opportunity for an experienced Receptionist/Administrator to join our amazing and supportive team in both our Birmingham and Nottingham hospitals, on a fulltime basis. This is a great opportunity to join a forward-thinking business and benefit from our fantastic fully funded training and development programs. You'll be required to work Tuesday and Thursday in Nottingham and Wednesday and Friday in Birmingham.

Job Responsibility

  • Providing cover at the main hospital reception
  • Being the first point of contact for patients and all other hospital visitors both in person and over the telephone
  • Greeting patients and visitors at reception in a professional manner
  • Supporting the Patient Services Team by assisting with patient queries before, and following consultation, billing
  • General administration support to Patient Services team

Requirements

  • Experience of working in a front of house/face to face customer service role
  • Experience of customer billing/accounts
  • Private Healthcare experience is desirable
  • Excellent interpersonal skills
  • Well organised, able to prioritise and cope well with pressure
  • Excellent administrative skills and attention to detail
  • Effective written and oral communication skills
  • Ability to act as a resource for colleagues & staff
  • Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint

Nice to have

Private Healthcare experience is desirable

What we offer

  • Pension
  • 33 days annual leave inclusive of bank holidays
  • Private Health
  • Generous matched pension contributions
  • Flexible working and SMART working schemes
  • Funded training and development
  • Celebrating your anniversaries
  • Annual STAR awards
  • Blue Light Card (amazing discounts online and on the high street)
  • Free laser eye treatment for you and 20% discount for friends and family
  • Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
  • Enhanced maternity and paternity leave
  • Cycle to work scheme and season ticket loan

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