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We are seeking a Receptionist to join our expanding front office team. You will need to build and maintain relationships between all colleagues, our guests, and residents along with ensuring all administrative tasks are completed in a timely and efficient manner.
Job Responsibility:
Undertaking full reception duties including meeting and greeting customers in a friendly, professional, courteous and efficient manner
Creating a helpful central point of information for all residents and visitors
Assuring prompt responses by other team members and selected contractors through all forms of communication and direct contact
Ensuring the reception area is kept clean and tidy and retains a welcoming environment
Ensuring all notices and information are checked for accuracy, are in date and are relevant to the business
Receiving calls to the Village, determining the nature of business and directing callers to destination promptly and professionally
Ensuring room booking systems are used and all bookings are kept up to date
Supporting the Office Manager with administrative duties, as and when required.
Requirements:
Previously worked in a customer-centric role, office, or reception team
Strong IT ability including the full MS Office package (Word, Excel, and PowerPoint), would be desirable
Great communication skills both written and verbal.
What we offer:
Bupa Health Cashplan (including employee assistance program)
Life Assurance at x4 your annual salary
33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
Holiday buying scheme (up to a week's extra leave)
Big birthdays off (those ending in a 0)
5% matched pension scheme
Retail discounts on a variety of outlets
Access to SMART tech
Ongoing learning and development opportunities
Wellbeing hub and resources
including discounts related to wellbeing interventions
Cycle to work scheme
Electric car scheme
Working in an incredible workspace, with a gym, social areas, and parking
Giving something back – 3 additional days leave for charity or voluntary work per year