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We are looking for an organized and welcoming receptionist to join our team in Rochester, New York. In this long-term contract role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and attentive service. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys interacting with people.
Job Responsibility:
Greet visitors and direct them to the appropriate person or department
Manage incoming calls using a multi-line phone system and transfer them efficiently
Operate a switchboard with up to 10 lines to ensure seamless communication
Handle inbound calls and provide accurate information to callers
Maintain a tidy and well-organized reception area
Assist with administrative tasks such as filing, data entry, and scheduling appointments
Ensure all inquiries are addressed promptly and courteously
Support team members with general office duties as needed
Monitor and manage the flow of visitors to ensure security and compliance
Communicate effectively with staff and external parties to coordinate activities
Requirements:
Previous experience in receptionist or administrative roles
Proficiency in handling multi-line phone systems and switchboards
Strong verbal and written communication skills
Ability to multitask and prioritize tasks effectively
Excellent organizational and time management abilities
Detail-oriented approach and a customer-focused attitude
Basic computer skills, including familiarity with office software
High school diploma or equivalent education
What we offer:
medical, vision, dental, and life and disability insurance