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Receptionist

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Robert Half

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Location:
United States , Mclean

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced and service-oriented Receptionist to support a hospitality-driven workplace experience in Mclean, Virginia. This Receptionist position serves as a key point of contact for employees, guests, and service partners, helping create a welcoming, organized, and responsive office environment. The role blends front-of-house support, workplace coordination, and proactive client service to ensure daily operations run smoothly and effectively.

Job Responsibility:

  • Manage front desk and lobby operations to maintain an organized, welcoming, and detail-focused arrival experience for employees and visitors
  • Support the issuance and coordination of building access badges while helping guests and staff navigate workplace access needs
  • Provide accurate information about the building, campus, and surrounding area, serving as a reliable resource for workplace-related questions
  • Address service requests connected to workplace operations, including conference room support, parking, mailroom coordination, luggage storage, lost and found, and janitorial concerns
  • Communicate promptly with employees, guests, vendors, and leadership to resolve inquiries and ensure timely follow-through on outstanding issues
  • Partner closely with facility management, transportation, and other workplace teams to deliver a seamless service experience across the site
  • Anticipate employee and guest needs, respond with care, and take proactive steps to improve comfort, convenience, and satisfaction
  • Monitor for potential operational or security concerns and escalate issues appropriately to help prevent disruption to business activities
  • Contribute to ongoing service improvements by identifying better ways to enhance workplace experience performance and support team objectives
  • Assist with additional site-related duties as needed and maintain schedule flexibility to support campus operating hours

Requirements:

  • Previous experience in concierge services, front desk operations, hospitality, office management, or a similar client-facing environment
  • Strong customer service and interpersonal skills with the ability to build positive relationships with employees, guests, and service partners
  • Clear verbal and written communication skills, including the ability to interact confidently with professionals at all organizational levels
  • Proven ability to prioritize tasks, manage time effectively, and work independently with limited supervision
  • Comfortable handling workplace coordination activities such as badging, conference room support, and general office service requests
  • Ability to troubleshoot service issues, remain composed under pressure, and respond quickly to changing daily needs
  • Proficiency with common workplace technology and business tools, including Google Suite or similar office software
  • Flexible and team-oriented approach with a focus on continuous improvement, operational support, and consistent service quality
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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