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As the first point of contact for the organisation, you will provide an exceptional customer service experience for all visitors, contractors, and callers. This is a diverse role that goes beyond traditional reception duties. You will provide critical administrative support to both the Finance and Facilities teams, ensuring the smooth day-to-day functioning of the office.
Job Responsibility:
Front-of-House: Professionally managing the front desk, greeting all visitors and contractors, handling calls, and coordinating all mail, couriers, and deliveries
Facilities Support: Assisting the facilities team by coordinating contractor inductions, logging and escalating building maintenance issues, maintaining all meeting rooms, and creating purchase orders/coding invoices
Finance Admin: Providing key support to the finance team, including receipting over-the-counter payments, balancing the till daily, and assisting with data entry for finance projects
General Admin: Maintaining office and stationery supplies, coordinating reception coverage schedules, and issuing security/password updates for external stakeholders
Requirements:
Demonstrated experience in a corporate or government reception/administration role
Specific experience supporting a Facilities or Finance team is highly desirable
A Certificate III in Administration or equivalent relevant industry experience
Strong proficiency in the Microsoft Office suite (Word, Excel, Outlook)
Basic experience with finance or record-keeping systems (e.g., receipting, data entry, purchase orders)
Excellent verbal and written communication skills with a professional, friendly, and approachable demeanour
Nice to have:
Specific experience supporting a Facilities or Finance team