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Our client in the West Island is currently looking for a receptionist and administrative assistant with an amazing customer-service mindset and a positive attitude to join their team right away. Sitting at the reception desk, you will be responsible for answering calls, greeting visitors as well as performing other clerical tasks.
Job Responsibility:
Answering telephone inquiries/concerns about the patients
Tracking, following-up and resolving customer's outstanding issues in a timely fashion
Ensuring to provide excellent customer service through phone timely and accurate manner
Start booking and entering people's files within the system
Perform patient registration
Schedule and confirm appointments
Answer incoming calling
Complete medical forms
Process payments
Execute other clerical duties (scanning, filing, etc.)
Working with 20 different Doctors and coordination involved
Requirements:
Experience as a receptionist
Experience working in customer service 1-2 years
Handling high call volumes
Data Entry experience
Bilingual English and French (spoken and written)
Basic knowledge of Microsoft programs (Word, Excel, Outlook)
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