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Receptionist

Ireland, Kilkenny · Job Posted January 30, 2026
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Job Description

The Kilkenny Hibernian Hotel, part of The iNUA Hotel Collection is now looking for a passionate and professional Part-Time Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience.

Job Responsibility

  • Welcome guests with a warm and friendly smile, ensuring a positive first impression
  • Efficiently check-in and check-out guests, processing payments and adhering to all company procedures
  • Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally
  • Manage switchboard operations, directing calls and providing information to guests
  • Maintain a well-organised reception area, ensuring cleanliness and tidiness
  • May assist with administrative tasks, such as filing and photocopying

Requirements

  • Previous experience in a hospitality setting, preferably within a hotel environment
  • A genuine passion for exceeding guest expectations and delivering exceptional service
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds
  • Strong organisational skills with a keen eye for detail
  • Proficiency with PMS like HotSoft and/or Opera

What we offer

  • Competitive salary and benefits package
  • Opportunity to work within a dynamic and supportive team
  • Be part of a prestigious hotel collection renowned for exceptional service
  • Access to employee discounts for you, your family and friends
  • Learning and development opportunities

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