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We are looking for a detail-oriented and organized Receptionist to join a CPA firm in Indianapolis, Indiana on through January. In this role, you will handle front desk responsibilities and administrative tasks, ensuring smooth daily operations and a welcoming environment for clients and visitors. This position requires excellent communication skills, attention to detail, and proficiency in handling office equipment and software.
Job Responsibility:
Answer and direct calls using a multi-line phone system, ensuring accurate message-taking and timely delivery
Welcome and greet visitors, providing a warm and attentive experience
Prepare conference rooms for meetings, ensuring they are fully set up and organized
Offer refreshments to guests and ensure their comfort during their visit
Sort, scan, and record incoming mail and packages while managing outgoing mail processes
Handle daily shipping tasks, including FedEx shipments and end-of-day reporting
Assist with document scanning and processing to support office workflow
Maintain organization of office files and assist with general administrative duties
Follow end-of-day office shutdown procedures, ensuring all systems are properly secured
Requirements:
Experience managing multi-line phone systems and handling customer service inquiries
Strong organizational skills with the ability to manage files and schedules effectively
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Exceptional interpersonal and communication skills to interact professionally with clients and team members
Ability to multitask and prioritize tasks in a fast-paced environment
Familiarity with email correspondence and data entry processes
Attention to detail and accuracy in administrative tasks
Previous experience in a receptionist or administrative role is preferred