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We are looking for a detail-oriented Receptionist to join our team on a contract basis in Batavia, New York. This role requires excellent organizational and communication skills to handle various clerical and administrative tasks effectively. The position offers an opportunity to contribute to a dynamic work environment while ensuring smooth day-to-day operations.
Job Responsibility:
Notify clients when their tax documents are ready for pickup and assist them at the window by handing over their packets
Scan clients' driver’s licenses upon document pickup to ensure accurate record-keeping
Contact clients to gather any missing information needed for processing their returns
Electronically file completed tax returns using routing slips and ensure proper organization of documents
Retrieve client files as needed and assist with organizing and assembling tax packets, which may involve standing for extended periods
Lift and move boxes containing tax returns from the conference room, requiring comfort with bending and physical activity
Manage incoming calls efficiently, handling a switchboard with 1-10 phone lines
Archive and organize email correspondence to maintain orderly records
Requirements:
Previous experience in clerical or administrative roles is preferred
Ability to manage multiple tasks efficiently while maintaining attention to detail
Comfortable with physical tasks such as lifting boxes and standing for extended periods
Proficiency in handling phone systems and managing email correspondence
Strong communication skills to interact professionally with clients and colleagues
Familiarity with basic filing and document organization processes
Capability to work independently and adapt to changing priorities
High level of discretion and professionalism when handling sensitive client information
What we offer:
medical, vision, dental, and life and disability insurance