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We are looking for a detail-oriented Receptionist to support a busy transportation organization in Cincinnati, Ohio. This Contract position will serve as the first point of contact for callers and visitors while providing dependable administrative support across the office. The ideal candidate is organized, service-minded, and comfortable balancing front desk responsibilities with mailroom, documentation, and general clerical tasks.
Job Responsibility
Welcome guests and direct them to the appropriate department or staff member in a courteous and efficient manner
Answer incoming phone calls, record call details accurately, and route inquiries to the correct internal contacts
Receive, sort, and distribute mail, packages, and deliveries to ensure timely handling across departments
Maintain the mailroom and support day-to-day front office operations with strong attention to organization
Perform clerical work such as filing, document preparation, and general administrative recordkeeping
Capture and document customer concerns or complaints clearly and forward them for proper follow-up
Prepare and print badges or passes as needed for visitors, staff, or authorized personnel
Assist with additional administrative assignments and special projects based on business needs
Requirements
Prior experience in a receptionist, front desk, or administrative support role
Ability to manage a high volume of incoming calls while maintaining professionalism and accuracy
Strong organizational skills with the ability to handle mail, filing, and multiple routine office tasks
Clear written and verbal communication skills for interacting with visitors, customers, and internal teams
Experience documenting information carefully, including call logs and customer issues
Proficiency with standard office equipment and basic computer applications
Dependable attendance and the ability to work effectively in a fast-paced office environment