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Receptionist

jdwetherspoon.com Logo

J D Wetherspoon plc

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Location:
United Kingdom , Newcastle

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

12.31 GBP / Hour
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Job Description:

We're looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you'll need to succeed. Whether you're looking for a long-term career or just some extra shifts, if you're reliable, friendly and love working as part of a team - this role could be perfect for you.

Job Responsibility:

  • Deliver friendly, efficient customer service
  • Create a warm and welcoming atmosphere for all guests
  • Interact politely with guests
  • Maintain office administration in line with company policies and GDPR
  • Carry out administrative tasks, reservations, cancellations and no-shows
  • Manage check-ins, check-outs and aftercare
  • Provide reports as necessary
  • Check that all bedrooms/conference rooms and associated areas are cleaned and maintained within guidelines
  • Conduct regular security checks, including fire safety checks
  • Report any security issues, safety hazards, accidents, incidents and/or maintenance issues
  • Be responsible for evacuation in case of emergency
  • Complete required induction, role-specific and ongoing refresher training
  • Contribute to continuous improvement

Requirements:

  • No experience needed
  • Good attitude
  • Willingness to learn
  • Calm head under pressure
  • Reliable
  • Friendly
  • Love working as part of a team
What we offer:
  • Competitive rate of pay
  • Free meal and a drink when working
  • 20% discount on all food, drinks and hotel accommodation (for you and up to three guests) when not working
  • £1 extra per hour for hours worked during midnight-5.59am
  • Bonus scheme - earn up to 19% of your pay
  • Availability of guaranteed-hours contracts and variable-hours contracts
  • Paid holiday
  • Free shares (after a qualifying period)
  • Loyalty reward scheme

Additional Information:

Job Posted:
January 15, 2026

Expiration:
January 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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