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Robert Half is looking for a detail-oriented and organized Receptionist to provide coverage during a six-week medical leave. This is a contract position based in Lexington, Kentucky, offering an excellent opportunity to showcase your administrative and customer service skills. The ideal candidate will be adept at managing multi-line phone systems, handling inbound inquiries, and supporting office operations with professionalism and efficiency.
Job Responsibility:
Greet visitors and clients with a friendly and welcoming demeanor, ensuring they feel comfortable and directed appropriately
Manage a multi-line phone system, answering and transferring calls effectively while maintaining a detail-oriented tone
Handle incoming calls on a switchboard with up to 10 lines, providing accurate information and routing to the correct department
Assist with administrative tasks, including scheduling appointments and maintaining records as needed
Provide support to the office by performing general receptionist duties such as mail handling and data entry
Ensure the front desk area remains organized and presentable at all times
Coordinate with colleagues to facilitate smooth communication and operations during the medical leave coverage
Maintain confidentiality and security of sensitive information, adhering to organizational protocols
Address client inquiries and resolve minor issues promptly, escalating more complex concerns to the appropriate personnel.
Requirements:
Previous experience as a receptionist or in a similar administrative role
Proficiency in managing multi-line phone systems and switchboards with up to 10 lines
Strong interpersonal and communication skills, both verbal and written
Ability to multitask effectively while maintaining attention to detail
Familiarity with basic office equipment and software, such as Microsoft Office Suite
Proven ability to handle sensitive information with discretion and professionalism
Dependable and punctual, with a strong commitment to customer service
Flexibility to adapt to the needs of the office during the coverage period.
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