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We are looking for an experienced Receptionist to support a fast-paced property management office. This contract opportunity is ideal for someone who communicates confidently, manages high call volume with ease, and creates a welcoming first impression for visitors and callers. The position plays a key role in keeping front desk operations organized while ensuring messages and inquiries are handled accurately and effectively.
Job Responsibility:
Manage a busy multi-line phone system, directing incoming calls to the appropriate contacts efficiently and courteously
Welcome tenants, vendors, clients, and other visitors while maintaining a detail-oriented and helpful front desk presence
Record and relay phone messages with accuracy so important information reaches the right team members promptly
Respond to general inquiries and provide clear information to callers and guests in a detail-oriented manner
Support daily reception activities by keeping the front office organized and ensuring smooth communication flow
Coordinate with office staff to route urgent requests and follow established procedures for handling high-priority calls
Maintain composure during peak activity periods while delivering consistent customer service across phone and in-person interactions.
Requirements:
Previous experience in a receptionist or switchboard-focused position within a busy office environment
Demonstrated ability to operate a high-volume phone system with 20 or more incoming lines
Clear verbal communication skills and a confident phone presence
Strong organizational skills with the ability to track messages and manage multiple tasks accurately
Ability to stay calm and effective in a fast-paced setting with frequent interruptions
Working knowledge of Microsoft Windows and Microsoft Outlook
Reliable interpersonal skills with a customer-focused approach when interacting with visitors and callers.