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We are looking for a bilingual Receptionist to join our team on a long-term contract basis in Houston, Texas. This role is ideal for someone who is detail oriented, thrives in a fast-paced environment, excels in customer service, and is organized in handling both reception and mail clerk duties. The position offers an opportunity to engage with clients, manage incoming communications, and contribute to the operational efficiency of the office.
Job Responsibility:
Greet and assist visitors, ensuring a welcoming and detail oriented environment
Manage incoming phone calls using a multi-line phone system, addressing inquiries and directing calls appropriately
Handle deliveries and process incoming mail with accuracy and efficiency
Answer customer questions and provide guidance on various topics, maintaining a high level of service
Provide coverage for the mail clerk during lunch breaks, ensuring seamless operations
Sort and organize mail, including electronic processing of payments such as cash and checks for tax assessments
Monitor and manage office inventory to ensure supplies are available as needed
Support administrative functions to maintain smooth office operations
Requirements:
Proven experience in receptionist duties, including managing multi-line phone systems
Bilingual proficiency to effectively communicate with a diverse clientele
Strong customer service skills and ability to handle high call volumes
Attention to detail in handling mail, deliveries, and financial transactions
Ability to multitask and prioritize responsibilities in a dynamic environment
Familiarity with office inventory management and organization
Excellent verbal and written communication skills
Previous experience in a similar role is preferred
What we offer:
medical, vision, dental, and life and disability insurance