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Invicta Health has an exciting opportunity for a Receptionist to join the team on a part time basis, 34 hours per week. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Job Responsibility:
As Receptionist, you will provide an important role in supporting the practice team with the day-to-day running of the practice by undertaking a variety of general and clinical administration duties
Act as the first point of contact for patients contacting the practice and work effectively to receive, assist, and direct them in accessing the appropriate healthcare professional or service in a courteous manner ensuring confidentiality
Provide a welcoming friendly and positive image to patients and visitors either in person via email or via the telephone portraying the practice in the highest possible professional basis
Requirements:
Understand the importance of maintaining patient and data confidentiality
Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations
Experience of setting up and maintaining effective administrative filling systems
Experience of work involving regular and accurate data inputting
Good level of education including competent levels of numeracy and literacy
Willingness to learn and adapt to change
Highly customer focused
Understanding and approachable
Strives for excellence
Honest and fair
Leads by example
Positive can do attitude
Nice to have:
Knowledge of office management systems and procedures
Experience of working with Microsoft packages including, word, excel and power point
Experience of working with EMIS and DOCMAN
Previous administration experience within a medical environment
Knowledge and understanding of the National Health Service