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Fortem Solutions Ltd Logo Fortem Solutions Ltd · Office Administration

Receptionist

United Kingdom, Hitchin, Hertfordshire · Job Posted July 04, 2026
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Job Description

Fortem Solutions are currently recruiting for a Receptionist to join our head office on a permanent, part time basis, working 8-1 Monday – Friday. This role will be based in our Hitchin office 5 days per week.

Job Responsibility

  • Be the first point of contact for all staff and visitors to the office, providing a professional and friendly welcome
  • Connecting all callers to the appropriate member of staff, taking messages and ensuring they are received by the correct person as soon as possible
  • Monitor all emails to the Central Admin account and action as necessary
  • Monitor staff and visitors signing in an out of the office, to ensure awareness of who is in the office on a daily basis
  • Work as part of the administration team, sharing issues and understanding where you can support others
  • Have an up to date knowledge of branch locations and key members of staff working at each branch
  • Make all hotel bookings and communicate relevant information to individuals
  • Undertake the commercial reporting on a daily basis and communicate with branches
  • Issue DSE checks and collate returns on an annual basis

Requirements

  • Clear articulate telephone manner
  • Able to communicate effectively across all levels of the business and with all types of people
  • Ability to work as part of the wider team, understanding how the role impacts others and what improvements can be made
  • Ability to prioritise tasks and organise daily workload
  • Attention to detail and accuracy

Nice to have

  • Experience of reception in a busy environment
  • Fully proficient with Microsoft Office
  • Previous experience of reception telephone systems

What we offer

  • Eligible for bonus up to 10%
  • 25 days annual leave (pro-rata'd) & your birthday off
  • Pay review every year
  • 26 weeks full pay maternity leave
  • 8 weeks full pay paternity leave
  • Discounted gym memberships at national and local gyms
  • Up to £3,000 colleague referral fee
  • Vast directory of training on bespoke in-house Learning Management System
  • Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more
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