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We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Cliftonville Care Home in Northampton. Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Job Responsibility:
Offer professional, high quality customer service as first point of contact
Provide a range of administrative services
Answering the telephone and responding to enquiries at reception
Redirecting calls to relevant staff and recording messages
Completing reception-related administration
Maintaining databases
Providing administrative assistance as required by the General Manager
Maintaining the general tidiness of the reception area
Liaising with Housekeeping to ensure standards are maintained
Requirements:
Have excellent communication skills both verbal and written
Be confident in using computers
Have a positive, friendly, and welcoming attitude
Have previous exposure to problem-solving and client complaints
Live values of caring, supportive, honest, respectful and accountable