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We are looking for a detail-oriented and personable Receptionist to join our team on a long-term contract basis. This role is based in Miami Gardens, Florida, and involves serving as the first point of contact for students, staff, faculty, and visitors. The ideal candidate will have exceptional communication skills, strong organizational abilities, and the capacity to manage a fast-paced environment effectively.
Job Responsibility:
Handle a high volume of incoming calls with courtesy and efficiency
Accurately transfer calls to appropriate departments and staff members
Maintain detailed records of call activity, including inquiries and transfers
Provide a welcoming and helpful experience for students, faculty, staff, and visitors
Offer clear and precise information about university programs and services
Assist with general office tasks such as filing, data entry, and appointment scheduling
Manage the distribution of mail and internal communications
Communicate effectively in both English and Spanish to support a diverse campus community
Requirements:
Proven experience as a receptionist, with at least 3 years in a similar role
Proficiency in managing multi-line phone systems and switchboards
Strong skills in answering and directing inbound calls efficiently
Ability to multitask and handle administrative tasks in a fast-paced environment
Bilingual fluency in English and Spanish
Excellent interpersonal and communication skills
Familiarity with basic office software and equipment
What we offer:
medical, vision, dental, and life and disability insurance