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Receptionist

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Humana

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Location:
United States , Corpus Christi

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

38000.00 - 45800.00 USD / Year
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Job Description:

Become a part of our caring community and help us put health first. The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. Checking in and outpatients, insurance verification and data entry. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Job Responsibility:

  • Receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately
  • Performs basic administrative/clerical/operational/customer support/computational tasks
  • Checking in and outpatients, insurance verification and data entry
  • Operates a switchboard or multi-line phone and maintains long distance call logs
  • Takes and distributes accurate messages
  • Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
  • Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
  • Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages

Requirements:

  • 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
  • Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
  • Excellent customer service and phone etiquette
  • Team player with a positive attitude
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized
  • Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice to have:

  • Value-based care model experience
  • Knowledge of Medical Terminology
  • Experience with EMR Systems (Electronic Medical Records)
  • Bilingual in English and Spanish
What we offer:
  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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