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We are looking for a dynamic and organized Receptionist to join our team in Fort Myers, Florida. This role is a Contract to permanent opportunity, ideal for someone who thrives in a fast-paced service environment and enjoys engaging with customers and colleagues. As the first point of contact for visitors and callers, you will play a vital role in creating a welcoming and detail-oriented atmosphere.
Job Responsibility:
Answer and manage a multi-line phone system to ensure efficient communication
Provide exceptional customer service to visitors and callers, addressing inquiries and directing them appropriately
Perform accurate data entry tasks to maintain records and documentation
Coordinate email correspondence, responding promptly and with attention to detail
Organize and maintain filing systems to ensure easy access to records
Schedule appointments and manage calendars to optimize workflow
Utilize Microsoft Office tools, including Word, Excel, and Outlook, for daily administrative tasks
Assist in maintaining a clean and orderly reception area
Handle sensitive information with confidentiality and discretion
Collaborate with team members to ensure smooth operations
Requirements:
Proficiency in managing multi-line phone systems
Strong customer service skills with a focus on professionalism and friendliness
Experience in data entry with attention to detail and accuracy
Competence in email correspondence and written communication
Excellent organizational skills for maintaining files and appointments
Familiarity with Microsoft Word, Excel, and Outlook
Ability to work independently and as part of a team
Strong interpersonal skills and the ability to build positive relationships
What we offer:
medical, vision, dental, and life and disability insurance