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Hey Baby 4D is a leading private 4D ultrasound clinic franchise, and we are delighted to be opening a new clinic in Preston. We are currently seeking an experienced receptionist to join our team, working part-time basis from spring 2026. As our Receptionist you will play a key role in delivering a warm, professional and memorable experience for expectant parents at an important time in their lives. You will be the first point of contact for customers, ensuring they feel welcomed, reassured and supported throughout their visit. Many of our customers are visiting to see their baby for the first time, so creating a calm and reassuring experience is an important part of the role. This is an exciting opportunity to join a brand new private baby scanning clinic as it launches and grows.
Job Responsibility:
Booking appointments for customers both over the phone and in person
Welcoming customers to the clinic and assisting them with any queries
Taking payments
Explaining our scan packages and optional add-ons in a supportive and informative way
Acting as a Chaperone where required (short qualification provided)
Assisting with the cleaning and presentation of the clinic and equipment
Taking customer feedback and relaying this to management
Supporting social media and customer engagement initiatives where appropriate
Completing job-specific training
Requirements:
Experience in reception or administration preferred
Exceptional customer service skills
Calm and empathetic approach
Excellent IT, verbal and written communication skills
Confidence discussing services and answering customer questions
Ability to work independently within a small team
Satisfactory Enhanced DBS (adult workforce) completed prior to commencement of employment and maintained throughout employment
Applicants must be at least 18 years of age to apply
Required language: English
What we offer:
Commission opportunities linked to service upgrades and add-ons