Receptionist

• Be the face of both our client and JLL
• Develop strong relationships and rapport with people from all backgrounds
• Create a welcoming and professional image
• Provide top-notch service to everyone visiting reception
• Demonstrate the highest levels of customer service
• Handle enquiries efficiently
• Manage issues and complaints calmly and collected
• Help ensure clients, vendors, visitors and guests enjoy a safe and positive experience
• Follow escalation and incident reporting procedures
• Book meeting rooms
• Manage an inventory of supplies
• Maintain accurate documentation
• Process adhoc requests
• Assist the facilities management team from time to time

• At least 12 months of relevant experience in a corporate environment reception role
• Managing a high volume reception in an MNC environment would be an advantage
• Passionate about customer service
• Team player who’s eager to learn with a flexible approach
• Positive, energetic and able to creatively problem solve
• Superb communication skills
• Confident and customer oriented
• Skilled in interacting with stakeholders across all levels
• Well presented and approachable
• Superb written and spoken English communication skills

Managing a high volume reception in an MNC environment

• Total Rewards Program
• Competitive pay and benefits package
• Entrepreneurial and inclusive work environment
• Opportunity to realize your full potential