Receptionist Jobs

Horizon Leisure Centres

Location:
United Kingdom, Guildford

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

12254.00 - 12698.00 GBP / Year

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Job Description:

Looking for a vibrant community that rewards, recognises, and inspires? Join us as a Receptionist and enjoy growth opportunities, wellbeing initiatives, and an extraordinary workplace culture. We are looking for a Receptionist to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success. The ideal person will be friendly and outgoing with a passion for helping people. As a Receptionist you’ll play a vital role in providing a first-class customer experience to all those who visit our centre; ensuring consistent, efficient and friendly service is given throughout each customer’s experience.

Job Responsibility:

Meet and greet all customers upon arrival, assisting them as required
Process bookings for classes, swimming lessons and our sports facilities
Taking accurate payments in accordance with company policy
Be knowledgeable of and promote all activities, classes, membership options and offers
To carry out any other duties as assigned by the Reception Team Leader

Requirements:

Good interpersonal, time management and organisational skills
Excellent customer service skills
Creative thinking and problem-solving skills to meet customer needs
Energy and resilience
Flexibility and multi-tasking skills
Proficient with Microsoft Programmes, Outlook and booking systems
Customer-focused
Ability to relate to the requirements of customers from all age groups and sectors of society

What we offer:

Free access to our award-winning gym’s and exercise classes for you and a +1
Employee discounts and wellbeing platform
Healthcare Cash plan
Free 24/7 access to GPs using our SmartHealth plan
Employee Assistance Programme - support for when you need it most
23 days annual leave + 8 days bank holiday
Internal recognition schemes
Opportunities for training, development and progression
Free onsite parking - subject to availability
Hybrid and family friendly policies
Generous company sick pay scheme
Employee referral scheme
Company pension scheme
Death in service benefit

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Parttime

Work Type:

On-site work

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