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Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Indianapolis

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Receptionist to join our team on a long-term contract basis in Indianapolis, Indiana. In this role, you will play a key part in supporting the daily operations of a non-profit organization by managing administrative tasks and ensuring smooth communication across teams. This position offers an opportunity to contribute to the success and efficiency of our services while interacting with clients and staff in a detail-oriented and welcoming manner.

Job Responsibility:

  • Manage the front desk area to maintain a clean, organized, and welcoming environment for clients and visitors
  • Handle client intake processes, including evaluating calls, scheduling appointments, and managing account information
  • Collect and verify insurance details, process intake paperwork, and ensure accurate data entry into electronic healthcare systems
  • Review provider-submitted charges and post payments using Electronic Health Records software
  • Educate staff and providers on the use of Electronic Health Records systems and assist with troubleshooting as needed
  • Collaborate with the business office on financial tasks such as bookkeeping, client revenue tracking, and deposit management
  • Support marketing efforts by assisting with website updates, mailings, and registrations for programs and seminars
  • Provide clear communication to administrative assistants and detail-oriented providers, ensuring seamless coordination and understanding of procedures
  • Assist therapists with orientation on administrative practices and offer ongoing consultation regarding client account management
  • Attend staff meetings and generate reports as requested to support organizational goals

Requirements:

  • Previous experience in receptionist or administrative roles, preferably in a non-profit or healthcare setting
  • Proficiency in handling multi-line phone systems and answering inbound calls professionally
  • Familiarity with electronic health record systems and ability to learn new software quickly
  • Strong organizational skills and attention to detail for managing scheduling, paperwork, and financial tasks
  • Excellent communication skills to collaborate effectively with clients, staff, and providers
  • Ability to maintain confidentiality and handle sensitive information responsibly
  • Experience with basic bookkeeping tasks and working with client accounts
  • Flexibility to assist with various administrative tasks, including marketing and event preparation
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 01, 2026

Work Type:
On-site work
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