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Receptionist

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are looking for a Receptionist to join our Front Office team at The Gore London. Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.

Job Responsibility:

  • Be the first point of contact for guests and ensure a warm, professional, and personalized welcome
  • Assist with check-ins and check-outs, handle guest enquiries, and provide information about the hotel and local area
  • Maintain a high level of product knowledge
  • Manage reservations and guest requests efficiently
  • Ensure all front office procedures are carried out in line with standards
  • Collaborate closely with colleagues across departments

Requirements:

  • Previous experience in a similar role within a luxury hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • A confident, energetic, and passionate team player who thrives in a fast-paced environment
  • Strong attention to detail and problem-solving skills
  • A genuine passion for delivering exceptional service and hospitality
What we offer:
  • Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus
  • 28 days holiday inclusive of bank holidays, increasing with the length of service
  • Pension scheme and Medicash plans
  • Great food and drink provided during your shift
  • Great incentives, including a refer-a-friend bonus (up to £750)
  • Colleague discount to all the Starhotels Collezione around the world

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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