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Receptionist

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Holiday Inn Birmingham Bromsgrove

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Location:
United Kingdom , Manchester

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour
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Job Description:

No matter what, you have the ability to smile the most welcoming smile and put the customer’s needs first. You love being able to make each and every person’s stay not only memorable but personal and you’re able to do that because you understand the importance of the small details. You’re a mind-reader due to your ability to anticipate what your customer wants before they even knew what they wanted. And juggler – because you love change and are focused on delivering outstanding guest experience whilst overseeing a busy reception.

Job Responsibility:

  • Constantly finding innovative ways to put a smile on your customer’s face
  • Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
  • Living and breathing outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience
  • Driving sales opportunities and maximising revenue and occupancy levels

Requirements:

  • Incredible customer service abilities
  • Confidence to anticipate and deliver on guests needs
  • Enjoy using tech
  • Great interpersonal and communication skills
  • Incredibly attentive with guests
  • Flexible and able to remain focused on results under pressure and to challenging deadlines
  • Self-motivated and confident
  • Hard-working
What we offer:
  • Discounted hotel stays around the globe, with food and beverage discounts
  • Attractive discounts across many major retailers, restaurants, and events
  • Personal and career development
  • Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice
  • Monthly service charge

Additional Information:

Job Posted:
March 19, 2026

Expiration:
April 11, 2026

Employment Type:
Fulltime
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