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We are looking for a detail-oriented and friendly Receptionist to join our team in Cleveland, Ohio. This role offers an excellent opportunity to grow within the organization and requires exceptional communication skills and the ability to manage a variety of administrative tasks in a fast-paced environment.
Job Responsibility:
Greet visitors warmly and ensure they feel welcomed upon arrival
Manage incoming calls using a multi-line phone system, redirecting and handling inquiries as needed
Operate and maintain the switchboard efficiently, handling up to 10 phone lines
Provide accurate information and assistance to callers and visitors
Perform general administrative duties, including filing, data entry, and organizing documents
Schedule appointments and maintain calendars for staff as needed
Ensure the reception area is kept tidy and presentable at all times
Collaborate with other departments to facilitate smooth communication and operations
Utilize Microsoft Suite for basic office tasks and document management
Uphold a business attire dress code to maintain a neat appearance.
Requirements:
Previous experience as a receptionist or in a similar customer-facing role
Proficiency in handling multi-line phone systems and switchboard operations
Strong communication and interpersonal skills to interact effectively with visitors and staff
Familiarity with Microsoft Suite, including Word, Excel, and Outlook
Ability to stay organized and manage multiple tasks simultaneously
A detail-oriented demeanor and appearance suitable for a welcoming environment
Availability to work part-time hours, Monday through Friday, from 9 AM to 4 PM
Must be comfortable working in an in-office setting.
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