Receptionist

• Extend a warm welcome to visitors and callers
• Deal effectively with telephone calls, transferring callers to relevant staff, and taking and passing on messages as required
• Follow safeguarding procedures by issuing passes and lanyards to visitors, ensuring that visitors are signed into the school
• Communicate with parents regarding all aspects of school life, receive and pass on information between parents and teachers in a timely manner with minimum disruption to lessons
• Ensure that the reception area remains tidy, and that literature and forms are updated and replenished as necessary
• Receive and sign for all packages and deliveries
• Update calendars and schedule meetings
• Maintain and update school information, records, and databases
• Assist with the delivery of stationery, materials, and resources to classes and ensure that stock levels are maintained
• Record and post all outgoing mail
• Produce lists/information/data as required e.g., pupils’ data
• Undertake routine administrative procedures
• Interact with teachers and other staff members to answer questions or resolve issues
• Provide administrative support to school principals by managing their calendars and arranging meetings with staff members, parents, etc
• Coordinate school events such as parent meetings, school plays, and field trips
• Answer phones and greet visitors when they arrive at the school office
• Perform other work-related tasks as and when required by the line and matrix manager

• Excellent computer skills
• Fluency in English at an academic standard
• Bachelor's degree, additional certification in Office Management is a plus
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks

Additional certification in Office Management