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You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Job Responsibility:
Covering the reception area, maintaining a priority for incoming calls at all times
Take clear and concise messages
Communicating all messages promptly and accurately
Provide administrative support to the Manager
Maintain stationery stocks and oversee the ordering of new supplies
General reception duties as and when required
Requirements:
Confident and professional
Passion for providing world class customer service
Strong organisational and communication skills
Ability to work closely with others
Articulate and presentable
Motivated to achieve
Willingness to learn and progress
Demonstrate confidentiality, integrity and discretion at all times
What we offer:
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme