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A busy medical specialty practice is seeking a Receptionist to serve as the first point of contact for patients and visitors. This role requires excellent customer service skills, professionalism, and the ability to manage a high-volume front desk environment. The ideal candidate enjoys interacting with people and thrives in a fast-paced healthcare setting.
Job Responsibility
Welcome patients and visitors in a professional manner
Answer incoming phone calls and route messages appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient demographics and insurance information
Collect copayments and process patient payments
Maintain accurate patient records and documentation
Scan, file, and organize office documentation
Coordinate appointment reminders and follow-up calls
Assist with medical records requests
Support office staff with administrative projects as needed
Requirements
1+ year of receptionist, front desk, or customer service experience