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Receptionist

United States, Hopedale 15.00 - 18.00 USD / Hour · Job Posted January 20, 2026
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Job Responsibility

  • Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department
  • Retrieves messages from voice mail and forwards to appropriate personnel
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
  • Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
  • Coordinates guestroom reservations
  • Maintains current list of residents who are hospitalized
  • Updates appointment calendars, including transportation and beauty calendars, as directed
  • Receives, sorts, and routes mail, and maintains and routes publications
  • Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.)
  • Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary
  • Performs other clerical duties as needed, such as filing, photocopying, and collating
  • Orders, receives, and maintains office supplies
  • Collects rent checks from residents and family members and provides needed information to bookkeeping for billing
  • Collects money for store purchases and meal tickets, etc
  • May drive company vehicle from community to social and other various destinations (only if required by community)
  • May perform other duties as assigned

Requirements

  • High school diploma or general education degree (GED)
  • one to three years related experience and/or training
  • or equivalent combination of education and experience
  • Basic First Aid and CPR certification where required
  • Must successfully complete all Atria specified training programs
  • Able to read and comprehend simple instructions, short correspondence, and memos
  • Able to write simple correspondence
  • Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
  • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Able to deal with problems involving a few concrete variables in standardized situations
  • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier
  • Able to work various schedules and shifts as needed

What we offer

  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety

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