Receptionist, Office Angels

Office Angels

Location:
United Kingdom, London

Category:
Office Administration

Contract Type:
Not provided

Salary:

28000.00 - 30000.00 GBP / Year

Save Job

Apply Position

Job Description:

Join our client's dynamic team as a Receptionist! This permanent role is a fantastic opportunity for an individual with a passion for providing exceptional front-of-house services. You will be the welcoming face of the organisation, responsible for communicating with staff, visitors, and contractors, while also supporting the Facilities Operations team with essential administrative tasks. If you thrive in a vibrant environment and possess outstanding communication and customer service skills, we want to hear from you!

Job Responsibility:

Manage front-of-house duties, including administering the visitor management system and issuing passes
Greet visitors and contractors with a warm welcome while ensuring they understand site health and safety protocols
Handle incoming calls and direct them appropriately through the switchboard
Coordinate with building receptions for deliveries and contractor bookings
Communicate effectively with cleaning and security teams to relay important messages
Assist with the onboarding process for new starters, including scheduling inductions and preparing ID photos
Address staff requests and queries with professionalism and a helpful attitude
Prepare daily post and manage courier collections efficiently
Support the operations team with various administrative tasks, including raising purchase requisitions and invoice verification
utilise in-house systems such as ServiceNow and Concur to streamline processes
Monitor inquiries and direct them to the relevant departments
Oversee access control by issuing visitor and contractor passes and ensuring compliance with security protocols
Participate in safety audits and assist with fire alarm checks
Contribute to the operations emergency team, aiding in the evacuation process when needed
Maintain up-to-date documentation for health and safety compliance

Requirements:

A minimum of 2 years' experience in a front-of-house reception role
Proven experience in customer service and administrative duties
Exceptional ability to communicate clearly with visitors, staff, and vendors at all levels
Strong customer service skills to provide support and assistance
Self-organising and multi-tasking capabilities to handle a busy reception environment
Proficiency in Microsoft Office and a solid understanding of general business processes

Additional Information:

Job Posted:
May 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Receptionist