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We are looking for a detail-oriented and organized Receptionist for a Waukesha, Wisconsin area organization. In this role, you will act as the first point of contact for visitors and callers, delivering exceptional customer service while managing administrative tasks. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills.
Job Responsibility:
Greet visitors and ensure they are directed to the appropriate departments or personnel
Handle incoming calls using a multi-line phone system, providing courteous and efficient assistance
Maintain and organize physical and electronic filing systems to ensure accurate record-keeping
Perform data entry tasks with precision, ensuring all information is up-to-date
Provide excellent customer service by addressing inquiries and resolving concerns promptly
Assist with administrative tasks, including scheduling and correspondence
Ensure the reception area remains clean, organized, and welcoming
Coordinate with team members to support daily operations and special projects
Receive and distribute mail and packages efficiently
Uphold confidentiality standards when handling sensitive information
Requirements:
Previous experience in a receptionist or front desk role is required
Proficiency in using multi-line phone systems to manage incoming calls
Strong organizational skills with experience in filing and e-filing systems
Excellent customer service skills with a detail-oriented and friendly demeanor
Ability to perform accurate data entry tasks with attention to detail
Solid communication skills, both written and verbal
Familiarity with basic office equipment and computer software
Capability to multitask effectively in a dynamic work environment
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