Receptionist, Robert Half

Robert Half

Location:
United States, Charlotte

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented and organized Receptionist to join our growing team in Charlotte, North Carolina. This is a Contract to permanent position, offering an excellent opportunity for someone who thrives in a fast-paced environment and enjoys providing exceptional support. The role is ideal for a self-starter who can utilize available resources effectively and contribute to the smooth operation of our office.

Job Responsibility:

Greet and assist visitors with courtesy and professionalism, ensuring a welcoming atmosphere at the front desk
Manage incoming calls using a multi-line phone system, routing them to the appropriate department or individual
Provide support to case managers by handling overflow tasks and answering basic client inquiries once trained
Maintain and organize office files and documentation, ensuring easy accessibility for staff
Utilize company manuals and resources to independently resolve issues and complete tasks efficiently
Perform data entry tasks with accuracy, ensuring all records are up-to-date and well-organized
Handle email correspondence promptly, ensuring clear communication with clients and team members
Collaborate with the firm’s call center to ensure seamless routing of inquiries to the correct office
Adhere to business casual dress code, with relaxed attire permitted on Fridays
Participate in virtual meetings with team members to stay updated on office procedures and priorities

Requirements:

Previous experience in a law firm setting preferred
Strong customer service skills with the ability to communicate effectively and professionally
Proficiency in data entry and maintaining accurate records
Familiarity with email correspondence and Microsoft Outlook for efficient communication
Competence in using Microsoft Word for document preparation and editing
Excellent organizational skills to manage files and resources effectively
Self-motivated and capable of working independently with minimal supervision
Strong interpersonal skills to interact confidently with clients and team members

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in company 401(k) plan

Additional Information:

Job Posted:
June 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Receptionist