Receptionist

• Greet clients, visitors, and community members with professionalism, empathy, and respect
• Answer and direct incoming phone calls, emails, and inquiries in a timely manner
• Provide general information about programs, services, and resources offered by the organization
• Maintain a clean, organized, and welcoming reception area
• Manage incoming and outgoing mail, deliveries, and office supplies
• Assist with scheduling appointments, meetings, and use of shared spaces
• Perform administrative tasks including data entry, filing, and document preparation
• Support client intake processes and maintain accurate records while ensuring confidentiality
• Collaborate with program staff to ensure client needs are addressed efficiently
• Assist with special events, outreach efforts, and other administrative projects as needed

• 1–3 years of receptionist, front desk, or administrative experience (nonprofit or social services experience preferred)
• Strong communication and interpersonal skills, with a customer-service and community-focused approach
• Ability to handle sensitive information with discretion and professionalism
• Highly organized with strong attention to detail and multitasking abilities
• Proficient in Microsoft Office Suite (Outlook, Word, Excel)
• Experience with client databases or case management systems is a plus

Experience with client databases or case management systems is a plus

• medical, vision, dental, and life and disability insurance
• company 401(k) plan