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We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Grand Rapids, Michigan. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This is an excellent opportunity to contribute to a non-profit organization while showcasing your organizational and customer service skills.
Job Responsibility:
Welcome and assist visitors, ensuring a positive and detail-oriented first impression
Answer and route incoming phone calls promptly and accurately
Manage the distribution of incoming mail and packages to the appropriate recipients
Maintain the reception area, ensuring it is clean and organized at all times
Provide general administrative support, such as scheduling appointments and managing calendars
Respond to inquiries from visitors and callers in a courteous and helpful manner
Coordinate with internal teams to address any visitor or caller needs
Monitor and manage office supplies for the front desk area, ensuring availability
Assist with special projects or tasks as assigned by the management team
Requirements:
Proven experience in a receptionist or front desk role
Strong customer service skills with the ability to interact professionally with diverse individuals
Excellent communication skills, both verbal and written
Proficiency in using office equipment such as phones, copiers, and computers
Ability to multitask and manage time effectively in a fast-paced setting
Strong organizational skills with keen attention to detail
Familiarity with handling incoming mail and packages
A positive attitude and the ability to work both independently and collaboratively
What we offer:
medical, vision, dental, and life and disability insurance