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Receptionist

https://www.tui.com Logo

TUI

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Location:
Croatia , Igrane

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join TUI Hotels & Resorts as a Receptionist in our TUI BLUE Makarska, Igrane, Croatia, where you will be responsible for welcoming and assisting guests, managing check-ins and check-outs, handling reservations, and ensuring a high level of guest satisfaction through professional and friendly service at all times.

Job Responsibility:

  • Delivering a warm, professional welcome and ensuring a seamless arrival and departure experience for all guests
  • Managing check-ins and check-outs efficiently, in line with hotel standards and procedures
  • Handling reservations, room allocations, and guest communications with accuracy and attention to detail
  • Acting as the main point of contact for guests, responding to requests and resolving inquiries or complaints promptly and professionally
  • Collaborating closely with housekeeping, maintenance, and other departments to ensure smooth daily operations and high service standards

Requirements:

  • All applicants must be fluent in both English and Croatian
  • Due to work permit restrictions, applicants must be from a European Union country
  • Previous experience in a front office or guest service role is preferred but not essential
  • Strong communication skills and professional, friendly attitude
  • Ability to work under pressure and handle guest requests calmly
  • A good level of English to interact effectively with guests and colleagues
  • Knowledge of MS Office package
What we offer:
  • Seasonal local hotel contract provided
  • Meals and soft drinks during working hours
  • Friends & family discounted rates
  • Exceptional approach to learning including recognised hospitality qualifications, TUI Learning Lounge access and language licenses
  • Career development, trainings and opportunities to work across TUI Group
  • Contract provided in accordance with local legislation and entity of employment

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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