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Receptionist

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Humana

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Location:
United States , Las Vegas

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

38000.00 - 45800.00 USD / Year
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Job Description:

As a Receptionist, you'll ensure every patient feels valued from the moment they arrive, functioning as the welcoming face of our healthcare facility. Working onsite, you will report to the Center Administration. You'll manage front desk operations, support clinical staff, and help maintain a smooth and compassionate environment. This role is ideal for someone who excels in a dynamic setting and enjoys making a positive impact on others.

Job Responsibility:

  • Greet patients and visitors warmly, in person and over the phone
  • Schedule and confirm patient appointments, manage calendars, and collaborate with medical staff
  • Maintain accurate and confidential patient records using EMR and CRM systems
  • Update patient accounts and collect copays when needed
  • Handle incoming calls, respond to inquiries, and provide general information and empathy
  • Keep the reception area clean, stocked, and organized
  • Help with supply orders, inventory management, and courier coordination

Requirements:

  • 1+ year experience in healthcare customer service background in retail, hospitality, or call centers also considered
  • Convey information and maintain a positive tone during calls
  • Experience coordinating tasks, resources, and schedules to ensure efficient workflow
  • Experience using tools for reporting, data analysis, and workflow optimization
  • Experience improving patient care and experience
  • TB screening upon hire
  • Value-based care model experience
  • Knowledge of Medical Terminology
  • Experience with EMR Systems (Electronic Medical Records)
  • Bilingual proficiency in English and Spanish

Nice to have:

  • Value-based care model experience
  • Knowledge of Medical Terminology
  • Experience with EMR Systems (Electronic Medical Records)
  • Bilingual proficiency in English and Spanish
What we offer:
  • Bonus incentive plan
  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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