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Warm, enthusiastic, and dedicated individual to join award-winning team as Receptionist at Waterhouse Manor Care Home. Focus on offering professional, high-quality customer service as first point of contact within home, as well as provide range of administrative services.
Job Responsibility:
Offer professional, high-quality customer service as first point of contact
Provide administrative services
Answer telephone and respond to enquiries at reception
Redirect calls to relevant staff and record messages
Complete reception-related administration
Maintain databases
Provide administrative assistance as required by General Manager
Maintain general tidiness of reception area
Liaise with Housekeeping to ensure standards are maintained
Requirements:
Excellent communication skills both verbal and written
Confident in using computers
Positive, friendly, and welcoming attitude
Previous exposure to problem-solving and client complaints
Must live values of caring, supportive, honest, respectful and accountable