Receptionist

• Engage in greeting and directing visitors promptly and professionally upon their arrival at the office
• Manage the sign-in process for clients and visitors
• Handle moderate volume of incoming phone calls and redirect them as necessary
• Schedule and attend meetings, ensuring all necessary arrangements are made
• Maintain and restock office supplies as needed
• Provide administrative assistance
• Manage the reception area and maintain a professional image
• Ensure friendly customer service is provided to all visitors and callers
• Handle customer inquiries and resolve them efficiently

• Familiarity with receptionist duties is required
• Excellent customer service skills are essential
• Prior experience in a call center customer service role is a plus
• No specific years of experience required
• entry-level candidates are welcome to apply
• Experience with and basic understanding of Microsoft Office Suite Programs
• Strong communication and interpersonal skills are necessary
• Ability to multitask and manage time effectively
• Basic computer skills and knowledge of office equipment
• High school diploma or equivalent education level
• Professional appearance and friendly demeanor
• Must be able to maintain confidentiality and handle sensitive information

Prior experience in a call center customer service role

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan